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First, it took forever for them to reach my doctor by fax even though they did it 3-4 times (2 people told me different things) they were faxing it to the wrong number! Then, for a prescription written for 30 tablets for 30 days, they only gave me 27 tablets. Their...
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JDanford
JDanford
Healthwarehouse Verified Representative

I just saw your review of our company and wanted to reach out right away with a heartfelt, "I'm sorry". If you are willing, please reach out to our management directly at Feed...

2.6
I didn't like
  • Didnt get what i ordered
  • Delays hassles
#1085864
I did business with them months ago with no problems. This time WHAT A FREAKING DISASTER. 3/20 called HW to ask if they could get me a particular brand of Losartan because I was allergic to FD&C Yellow #7 dye. They said no problem, but I had to mail them my...
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JDanford
JDanford
Healthwarehouse Verified Representative

I first of all want to apologize for the mess you've been dealing with, and the poor communication from our end. My name Justin Danford and I am the Director of Customer Relat...

1.6
I liked
  • Variety of brands
I didn't like
  • Complete screw up of order
  • Didnt get what i ordered
  • Got blown off when i complained
#1038572
I've had the same experience as many others. I submitted my order on a Friday, called them on Monday to check the status, was told the rx had transferred and would ship in one to two days. Friday comes and I check the status of the order online and still not shipped. I...
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1.7
#1026049
This company is by far the worst of the worst when it comes to customer service. As the review stated above they do not care one iota about getting scrips to people in any kind of timely manner. When called on that, they will argue and I had one person actually raise...
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1.0
#960230
Healthwarehouse has a corporate policy regarding refill quantity and frequency and couldn't care less if it prevents you from getting your meds or costs you more. Every pharmacy I've ever done business with has had absolutely no problem filling the total number of...
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I liked
  • Prices
I didn't like
  • Service and policy
#951695
I am a long time customer of Healthwarehouse. I have absolutely given up on the idea of having anything ever delivered to me until the absolute last second or even worse on several occassions past the estimated date of delivery. The customer service is an absolute...
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JDanford
JDanford
Healthwarehouse Verified Representative

I am incredibly sorry for any situation you found yourself in. We completely understand the importance of any medical supply. However, this is why we advertise our 1-3 busines...

1.7
#927169
Never recieved my order. Cannot find tracking number from site. Says it has been delivered. Check site and says once leaves warehouse it is no longer there responsibility. There is a process to go through to find a lost package. IT was only a 7.50 order so I will just...
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JDanford
JDanford
Healthwarehouse Verified Representative

If you can reach out to us directly, we would be more than happy to submit a Lost/Stolen Package claim on your behalf. It is accurate that HealthWarehouse has very little cont...

2.0
#904169
I have now ordered twice from Healthwarehouse.com I will NEVER order from them again! The first time was a nightmare, but their prices are so good that I thought re-ordering was going to be easier. It wasn't and I caution anyone who is considering using them. The...
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Anonymous
Sister

So, how long was the delay. Your post is not effective without a time frame and warns me of nothing. Please advise for I would like to know more. It always to include fact not...

JDanford
JDanford
Healthwarehouse Verified Representative

Dear Customer,I am extremely sorry you had a less than satisfactory experience with our team.If you can, please contact our customer support supervisor directly at JDanford@He...

1.0
I didn't like
  • Misleading about products available
  • Delays hassles
  • Takes money long before delivering
#808248

Healthwarehouse Customer Care Review

Healthwarehouse
#1037868
1.0
Details
Selling expiring goods. Customer service advised would call me back that Monday afternoon with resolution. Never called.
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Customer service
Staff
Turnaround Time
Value for money

Petarmour Ear Rinse Review

Healthwarehouse
#1036139
1.8
Details
Bad expiration dates. Ordered dog ear rinse which will expire in 7 weeks. This bottle would normally last 1- 2 years.
Comment
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Customer service
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money